Returns & Exchanges

At Junaid Perfumes, we strive to ensure your fragrance experience is exceptional. If you are not completely satisfied with your purchase, you may return or exchange eligible items within 14 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email or our online portal with your order number and the reason for the return to receive an authorization code.

• 2.
  Prepare the Package

  Ensure the perfume bottle is unused, in its original sealed packaging, and securely placed in a shipping box to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided return label to your package and drop it off at any authorized courier location; please keep your tracking receipt for reference.

• 4.
  Quality Check and Refund

  Once our specialists verify the product's condition, we will process your refund or exchange within 5-7 business days to your original payment method.